Wednesday, August 27, 2008

grr

last night we went to dinner with b&n. easier said than done, having a toddler. we debated about seeing if we could put him to bed at my parents house first, or whether to go at all… but decided to just take him and hope for the best. we packed lots of toys and it turned out ok… it was hard for me and colin to be objective i think because most of what saylor does it cute to us, not annoying…and we are very used to conversations that start but don’t finish… our friends with kids of course get it and don’t even notice, but I think our friends without kids are pretty gracious about it as well. we were on a patio so he was able to run around a bit, note the highchair he rejected.

beth says she loves that the meals come with a salad. the waiter says ‘would you like the house salad or caeser salad’. i mention how i’m wanting to try every caeser salad in columbus and maybe create a blog and rate the salad…. colin and i get the caeser’s. when we get our bill it is way more than we expected. We didn’t even order drinks and it’s $50. we realize it had to have been the salad’s as it’s noted on the bill and i guess the waiter said ‘an upgrade' to the Caesar. are you kidding me. i am very confrontational, in a nutshell. so I go to look for our waiter and tony himself [the restaurant is called tony’s] stops me and asks if he can help me. there is a bad air about him that i sensed right away. i said we didn’t understand why our bill was so expensive and he opens a menu and said if i even looked at the menu i should know what to expect. the entrees say it comes with a house salad. and in the salad section it said the caesar salad was $6. we paid $12 for a little salad before our meals?!? i told him our waiter asked which salad we preferred and said that’s confusing to people. he just had this indescribable rude smug look on his face, like i was nothing to him. i said you should not have your waiters ask which salad we want as if they are the same. he again said i should read the menu and that’s all there is to it and then he said if i misunderstood that was MY problem. i said NO, that’s not right. i am your customer and you are serving the customer. and i told him that was completely inappropriate. i was so infuriated!! i can't even explain how beyond rude he was, making it obvious he did not care about me in the least. i went back outside and our waiter came out and i told him i was upset about the charge and HE starts saying how shady tony is and how they are trained to specifically offer the salad that way and how he gets jipped on his hours on paychecks and how he's not payed enough i mean what? why are you working there buddy? i definitely cried for a few seconds in the car. i'm over it now but i have to give that caesar salad, though tasty, the lowest possible rating. a ZERO. you hear me tony?! ZERO! we went to jeni's ice cream after and that lifted my spirits a bunch because i think jeni's ice cream may be the best ice cream in the world. also we went out to dinner to celebrate nick earning some money from drawing on an etch-a-sketch. i love our friends.

8 comments:

Maggie the Librarian said...

Of course this would happen to someone as thrifty as you.

Kristin said...

I want to see the etch-a-sketch drawing. I love your salad story. Tony sounds like a jerk. I'm sorry. I would have been upset, too. :(

susie peterfy said...

ok so did you get that from me? I think I would have had that conversation with tony loud enough for the whole restaurant to hear.
mom

Aaron, Sarah, and Emily Walter said...

What a jerk!!!!! And how on earth can they charge $6 just for a salad, but $12 when you add it to your meal.....waaaayyyyy messed up...No kidding the waiter should have a different job.....way to go Nick with the etch-a-sketch.....I could use a little extra cash from something like that....

Beth said...

YES, I have been waiting for this story to air. Have you called 6 on Your Side yet? Do it. I will be more than happy to be the crazy eyewitness best friend who has your back when you are on camera.
It is funny to me that the people want to see Nick's etch-a-sketching. I will make sure he blogs it asap.
Since when is Susie on here? Adding her to the blog roll...

saylor days said...

no b,i think my mom just made a profile thing i doubt she will ever post anything!
sarah.. again you're working nights and i know my writing is skittish.. 12$ total.we both got salads.. ya. i'll just call you.

meridith said...

please tell me where this restraunt is so i can NEVER GO THERE! that is just a total rip off and it makes me mad. you should definitely go to citysearch.com and any other restraunt review sites you can and give the story. i second beth, call 6 on your side. email columbus alive. do it all. that's just ridiculous and has to be some kind of illegal.

Goldie said...

hi, I am a friend of kristen's... this post cracked me up because that TOTALLY would have been me. I embarass my dh all the time in restaurants b/c i get upset about bad service. yaay for you fot standing up to that slimeball!! that WAS intentionally misleading and horrible customer service